Privacy Policy – DadaBet247 Data Protection Guide

1 Who We Are

DadaBet247 is an online betting and casino platform available at dadabet247.org. The platform offers sports betting covering Cricket, PSL, T20 internationals and other major events, as well as a full casino library including live dealer games, slots and table games. All services are available via the website and the official DadaBet247 mobile app.

When this Privacy Policy refers to "DadaBet247", "we", "us" or "our", it refers to the operator of the dadabet247.org platform and all associated services. When it refers to "you" or "your", it means the person accessing or using the platform, including anyone who registers an account, places a bet, claims a bonus or uses any other feature of the service.

This Privacy Policy applies to all data collected via the website, the mobile app, live chat support, email correspondence and any other touchpoint where you interact with DadaBet247.

2 What Data We Collect

DadaBet247 collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform.

2.1 Information You Provide

• Account Registration: Full name, date of birth, email address, mobile number and chosen username.
• Identity Verification: CNIC number, passport details or other government-issued identity document information when requested for KYC verification.
• Payment Information: JazzCash mobile number, Easypaisa account details, bank account number, Raast ID or debit card information used for deposits and withdrawals in PKR.
• Support Interactions: Messages, screenshots or other information you share with the customer support team via live chat or email.
• Preferences & Settings: Responsible gaming limits, notification preferences, language settings and any other account customisation you configure.

2.2 Information Collected Automatically

• Device Data: Device type, operating system version, browser type and screen resolution.
• Usage Data: Pages visited, games played, bets placed, session duration and in-app navigation patterns.
• Connection Data: IP address, approximate geolocation derived from IP, connection type (3G, 4G, Wi-Fi) and network operator.
• App Analytics: Crash reports, load times and performance metrics collected via the mobile app to improve stability.

3 How We Collect Data

DadaBet247 collects your personal data through the following channels:

• Direct Input: Information you type in during registration, identity verification, payment setup or when contacting support.
• Automated Technologies: Cookies, session tokens and analytics scripts embedded in the website and app collect usage and device data as you browse and play.
• Payment Processors: When you transact via JazzCash, Easypaisa, Raast or bank transfer, our payment processing partners share limited transaction confirmation data with us to credit or debit your account balance correctly.
• Identity Verification Partners: If additional KYC checks are required, a third-party verification provider may process and confirm document data on our behalf.

We only collect data that is genuinely necessary for the purpose stated at the time of collection. We do not collect sensitive personal data such as religious beliefs, ethnicity or health information.

4 Why We Use Your Data

DadaBet247 uses your personal data for the following specific purposes:

• Account Management: Creating, maintaining and securing your account; enabling login and authentication including biometric login on the mobile app.
• Service Delivery: Processing bets, settling sports markets (including PSL and T20 cricket), running casino games, applying bonuses and managing your VIP tier progression.
• Payment Processing: Executing PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests to your verified payment method.
• Identity Verification: Confirming your age and identity in accordance with responsible gaming commitments, ensuring the platform is only used by adults aged 18 and above.
• Security & Fraud Prevention: Detecting and investigating suspicious activity, duplicate accounts, bonus abuse and any attempts to manipulate the platform.
• Customer Support: Responding to your queries, resolving disputes and processing account-related requests through the live chat team.
• Platform Improvement: Analysing usage patterns to improve site performance, app stability, game loading times and the overall user experience for Pakistani players.
• Responsible Gaming: Monitoring your gaming behaviour to identify potential at-risk patterns and applying any limits or restrictions you have set on your account.
• Communications: Sending account notifications, withdrawal confirmations, match alerts for PSL and T20 games, and promotional offers – only if you have opted in to receive them.

5 Payment Data & PKR Transactions

All financial transactions on DadaBet247 are conducted in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfer, debit card and mobile wallets as standard deposit and withdrawal methods.

Payment data is handled with particular care. DadaBet247 does not store full card numbers, JazzCash PINs, Easypaisa PINs or online banking passwords on its own systems. When you initiate a payment, the transaction is processed via a secure, encrypted connection to the relevant payment provider.

• JazzCash and Easypaisa transaction references are stored to allow withdrawal matching and dispute resolution.
• Bank account numbers and Raast IDs used for withdrawals are stored securely and used only to process your outgoing payments.
• All payment data in transit is encrypted using industry-standard TLS protocols.
• Payment records are retained for the period required to fulfil financial obligations and comply with applicable record-keeping requirements.

6 Cookies & Tracking

DadaBet247 uses cookies and similar tracking technologies on the website and mobile app. Cookies are small text files stored on your device that help the platform remember your preferences and maintain your session.

Types of Cookies Used

• Essential Cookies: Required for the platform to function. These include session authentication tokens, security cookies and load-balancing cookies. You cannot opt out of essential cookies.
• Functional Cookies: Remember your preferences such as language settings, deposit method selection and responsible gaming limits. These help you avoid re-entering the same settings every time you log in.
• Analytics Cookies: Collect anonymised data on how players navigate the site, which games are most popular and where technical issues occur. This data is aggregated and cannot be traced back to an individual.
• Marketing Cookies: Used only if you have opted in to receive personalised promotions. These help ensure bonus offers shown to you are relevant to your betting preferences, such as PSL match offers or casino cashback deals.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some platform features, such as remembering your preferred deposit method or retaining your responsible gaming settings between sessions.

7 Data Sharing & Third Parties

DadaBet247 shares your personal data with third parties only where strictly necessary to operate the platform. We do not share data for third-party advertising or profiling purposes. The categories of third parties we work with are:

• Payment Processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum data necessary to complete transactions – typically your account reference and transaction amount in PKR.
• Identity Verification Providers: A KYC partner may receive your document data (such as CNIC details) solely to verify your identity when required.
• Analytics Providers: Anonymised, aggregated usage data is shared with analytics platforms to help us understand platform performance. No personally identifiable information is included.
• Customer Support Tools: Our live chat system stores conversation history to provide continuity of support across sessions.
• Security & Fraud Detection Services: IP addresses and behavioural signals may be shared with fraud detection partners to protect the platform and its users.
• Legal & Regulatory Bodies: Where required by applicable law, we may disclose data to competent authorities. We will only do so to the extent legally required.

All third-party partners engaged by DadaBet247 are contractually required to handle your data only for the specified purpose, maintain appropriate security standards and not retain data beyond what is necessary.

8 Data Security

DadaBet247 applies multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure.

• Encryption in Transit: All data transferred between your browser or app and DadaBet247 servers is encrypted using TLS 1.2 or higher.
• Encryption at Rest: Sensitive data stored on our servers, including payment references and identity documents, is encrypted using AES-256.
• Access Controls: Only authorised personnel with a specific operational need can access personal data, and all access is logged and audited.
• Two-Factor Authentication: Available for player accounts and mandatory for all staff accounts with access to personal data.
• Regular Security Reviews: The platform undergoes regular internal and external security assessments to identify and address vulnerabilities.
• Incident Response: In the unlikely event of a data breach that poses a risk to your rights, DadaBet247 will notify affected users promptly and take immediate remediation steps.

9 Data Retention

DadaBet247 retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable legal and financial record-keeping obligations.

• Active Accounts: Personal data is retained for the full duration your account remains active on the platform.
• Closed Accounts: Following account closure, core account and transaction records are retained for a minimum period in line with standard financial record-keeping requirements, after which they are securely deleted or anonymised.
• Identity Verification Documents: KYC documents are retained for the period required to support any potential disputes or regulatory requests, and are deleted thereafter.
• Support Conversations: Live chat and email records are retained for a period sufficient to provide continuity of support and resolve any outstanding disputes.
• Analytics Data: Anonymised, aggregated analytics data may be retained indefinitely as it cannot be linked back to any individual.

When data is no longer required, it is permanently deleted from active systems or anonymised so that it can no longer be associated with you as an individual.

10 Your Rights

As a DadaBet247 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team via live chat or email at [email protected].

All rights requests will be acknowledged within 48 hours and actioned within a reasonable period. Where a request cannot be fulfilled – for example, due to a legal retention obligation – we will explain why.

11 Children's Privacy

DadaBet247 is strictly an adults-only platform. Registration and use of any service on the platform is prohibited for individuals under 18 years of age. We do not knowingly collect personal data from minors.

If you are a parent or guardian and believe that a minor has registered an account or provided personal data to DadaBet247, please contact the support team immediately via live chat. We will investigate and, if confirmed, close the account and delete all associated data without delay.

Age verification is carried out during account registration and may be requested again during identity verification or before a first withdrawal. This commitment to age verification is part of our broader responsible gaming approach – for more detail, visit the Responsible Gaming page.

12 Changes to This Policy

DadaBet247 may update this Privacy Policy from time to time to reflect changes in data practices, platform features or applicable requirements. When material changes are made, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how your data is used, we may also notify registered players via an in-app notification or email. We encourage you to review this page periodically so you are always aware of how your data is being handled. Your continued use of the platform following an update constitutes acceptance of the revised policy.

13 Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way DadaBet247 handles your personal data, please reach out to the support team using one of the channels below:

• Live Chat: Available 24/7 directly from the website and the DadaBet247 mobile app – this is the fastest way to get a response.
• Email: [email protected] (plain text only – copy and paste this address into your email app, do not click).

Privacy-related requests, including data access, correction and deletion, are typically acknowledged within 48 hours and resolved within 14 business days. If a request requires additional time due to its complexity, we will let you know with an updated timeline.